Privacy Policy

Last Updated: March 14, 2021

SCOPE OF THIS PRIVACY STATEMENT

Arcmage and its subsidiaries (collectively, “Arcmage”) respect your privacy. This Privacy Statement applies to personal data collected by Arcmage through the arcmage.org website, and other websites which we operate and on which we post a direct link to this Privacy Statement.

As used in this Privacy Statement, “personal data” means any information that relates to, is capable of being associated with, describes, or could be linked to, an identified or identifiable natural person (‘data subject’). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data or an online identifier.

THE CATEGORIES OF PERSONAL DATA WE COLLECT

To the extent permitted by applicable law, the categories and types of personal data collected directly from you may include, without limitation:

  • Contact information, including identifiers: Information used to communicate with you, such as first and last name email address, telephone number, and postal address;
  • Account and commercial information: Information that Arcmage maintains in association with your account, such as your account number, username/user ID, password, payment information, purchase records, your preferred language and other preferences, credit and billing status and support inquiries;
  • Uploaded and user created content : All content you create or upload to Arcmage.

HOW WE COLLECT PERSONAL DATA (SOURCES OF DATA)

Arcmage collects personal data directly from you when you interact with us through our websites, including, without limitation, when you:

  • Create a user account;
  • Create cards, decks or games;
  • Make online purchases or register products;
  • Request support;
  • Submit questions or comments; or
  • Submit content or posts on our forums and other interactive webpages.

HOW WE USE (PROCESS) YOUR PERSONAL DATA

Arcmage may use personal data we collect about you to:

  • Identify and Authenticate You. We use your personal data to verify your identity when you access and use our services and to ensure the security of your personal data. This includes your creation of an account that is associated with your personal data.
    • The personal data that may be collected and processed for this purpose includes: name, email address, telephone number, postal address, account number, username/user ID, password, preferred language and preferences. We process this information in order to comply with our contractual obligations to you. In other cases, it is in our legitimate business interests to be able to identify and authenticate you.
  • Fulfill Your Requests. If you request something from Arcmage, such as a product or service, a call back, a newsletter subscription, or specific marketing or other materials, we use the personal data you provide to respond to your request.
    • The personal data that may be collected and processed for this purpose includes: name, email address, telephone number, postal address, account number, username/user ID, payment information, purchase records, information about your use of the product or service, information about your registration or participation in an event, your preferred language and other preferences, credit and billing status, and support inquiries. We process this information in order to comply with our contractual obligations to you when responding to your requests.
  • Provide Support and Customer Service. We use your personal data to provide support for products or services you have obtained from us and answer other questions.
    • The personal data that may be collected and processed for this purpose includes: name, email address, telephone number, postal address, account number, username/user ID, payment information, purchase records, information about your use of the product or service, information about your registration or participation in an event, your language and other preferences, credit and billing status, and support inquiries. We process this information in order to comply with our contractual obligations to you.

We will not use your personal data in a manner that is inconsistent with the purpose of its original collection, unless we have provided you additional notice and you have consented.

Arcmage will retain your personal data for as long as is required to fulfill the purposes for which the information is processed or for other valid reasons to retain your personal information (for example to comply with our legal and regulatory obligations, resolve disputes, enforce our agreements and for the establishment, exercise or defense of legal claims).

HOW WE DISCLOSE (SHARE) YOUR PERSONAL DATA

Arcmage discloses personal data for the following purposes:

  • Arcmage discloses all user created and uploaded content, in particular all cards, decks and their related artwork you create or upload to the general public on its websites or published in other media.
    • The categories of personal data we may disclose to general public include: username, card data including, rule text, creation time, modification time, etc.., deck data and uploaded artwork.
  • Arcmage may disclose personal data as required by law or legal process, such as responding to a duly authorized and lawful request of a police or public authority (including to meet national security or law enforcement requirements), to enforce or protect the rights of Arcmage, when such disclosure is necessary or appropriate to prevent physical harm or financial loss as permitted by applicable law, or in connection with an investigation of suspected or actual illegal activity.
    • The categories of personal data we may disclose to these third parties include: contact information, including identifiers; account and commercial information; internet or other similar network activity; location information; and inferences.

Arcmage does not, and does not have any plans in the future to, sell your personal data.

COOKIES AND OTHER TECHNOLOGY

A cookie is a small amount of data that is sent to your browser from a web server and stored on your device. We use both session-based and persistent cookies on our websites. Session-based cookies exist during a single session and disappear when you close your browser or turn off your device. Persistent cookies remain on your device even after you close your browser or turn off your device.

Arcmage categorizes the cookies on our websites into three categories: Required, Functional and Advertising cookies.

  • Required Cookies. Required cookies are necessary to enable the basic features of the website to function. Arcmage uses some cookies that are required for the delivery of services on our websites. Cookies that are required allow us to maintain and improve the safety and security of our websites, authenticate account users, allow you to access your private accounts on our websites, allow you to sign into different portions of our websites with the use of only one login, balance the traffic on our websites, and remember items in your shopping cart. Cookies that are required are not used for marketing purposes.
  • Functional Cookies. Functional cookies allow us to analyze your use of the website to evaluate and improve our performance. Arcmage does not use functional cookies, but might do so in future development.
  • Advertising Cookies. Advertising cookies are used to show you ads that are more relevant to you. Arcmage does not use advertising cookies, nor will it ever do so.

While Arcmage websites at this time generally do not recognize automated browser signals regarding tracking mechanisms, such as “do not track” instructions, you can generally express your privacy preferences regarding the use of most cookies and similar technology through your web browser.

YOUR RIGHTS AND CHOICES

In accordance with the laws of certain countries, you may have certain rights and choices regarding the personal data we collect and maintain about you, and how we communicate with you.

Where the EU General Data Protection Regulation 2016/679 (“GDPR”), the Brazilian General Data Protection Law (“LGPD”), the California Consumer Privacy Act of 2018 (“CCPA”) or similar legal requirements apply to the processing of your personal data, especially when you access the website from a country in the European Economic Area (“EEA”), as a consumer in the state of California or in a jurisdiction with similar legal protections, you have the following rights, subject to some limitations for the Arcmage website you are using:

  • The right to request information about our use of your personal data (e.g., the pieces and categories of personal data we have; the categories of sources, purposes for collection, the third parties with whom we have shared personal data, and personal data we have disclosed);
  • The right to review and access your personal data;
  • The right to rectify (correct, update or modify) the personal data we hold about you;
  • The right to erase (e.g., delete), anonymize or block your personal data;
  • The right to restrict our use of your personal data;
  • The right to object to our use of, or certain types of disclosures of, your personal data;
  • The right to receive your personal data in a usable format and transmit it to a third party (also known as the right of data portability); and
  • The right to lodge a complaint with your local data protection authority;

If you would like to exercise any of these rights, you may do so upon request to admin@arcmage.org

Where the GDPR, LGPD, CCPA or similar legal requirements apply, you also have the right to withdraw any consent you have given to uses of your personal data. If you wish to withdraw consent that you have previously provided to us, you may do so upon request to admin@arcmage.org . However, the withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

Where the GDPR, LGPD, CCPA or similar legal requirements do not apply, Arcmage grants you the ability to access, modify, or update some of your personal data online at any time. You may log in and make changes to your information, such as your password, your contact information, your general preferences, and your personalization settings. If necessary, you may also contact us at admin@arcmage.org and describe the changes you want made to the information you have previously provided. However, note that changing or deleting information necessary for Arcmage to assist with support, services, and purchases may result in a delay or interruption in processing your requests.

You will be given an opportunity to tell us whether you would like to receive information, special offers, and promotional materials by email from Arcmage when you create a arcmage.org account, when you register for a service, when you provide us with your personal data, or when we send you a marketing email. We will obtain adequate consent to provide you with these marketing materials. You also have the ability to opt out of receiving marketing emails from Arcmage at any time without cost by clicking on the relevant link contained in our marketing emails or by contacting us via our at admin@arcmage.org.

When you exercise your privacy rights, such as those conferred by the GDPR, LGPD, or the CCPA, you have a right not to receive discriminatory treatment by Arcmage for the exercise of such privacy rights.

VERIFICATION

Before responding to a request for information about your personal data, we must verify the request. Verification is important to protect your information and to help confirm that we are responding to a valid request and providing the response to the correct individual. To verify the request we initially ask for at least two (2) or three (3) identifiers, such as name, email address and location. If we have a need to request additional identifiers to reasonably verify your identity, we will contact you and request additional verification. The information we ask to verify your identity may depend on your relationship with us.

When you exercise your privacy rights under the GDPR, LGPD, CCPA or similar laws, you can designate an authorized agent or representative to make a request on your behalf by providing the authorized agent with written permission to do so and verifying your identity with us as part of the request, or by providing the authorized agent with Power of Attorney pursuant to applicable law (e.g., the California Probate code). We will ask the individual submitting the request to denote that they are an authorized agent or representative. When submitted by an authorized agent or representative, we ask the authorized agent or representative to provide name, email address and a description of the relationship with the individual who is the subject of the request and to certify that the representative has permission to submit the request, and may request proof of the consumer’s written permission.

SECURITY

Arcmage intends to protect your personal data. We have implemented appropriate physical, administrative and technical safeguards to help us protect your personal data from unauthorized access, use and disclosure.

SOCIAL MEDIA, PUBLIC FORUMS AND LINKS TO OTHER WEBSITES

Arcmage may provide social media features that enable you to share information with your social networks and interact with Arcmage on various social media websites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media websites with which you interact to make sure you understand the information that may be collected, used, and shared by those websites.

Our websites may make chat rooms, forums, blogs, message boards, and/or news groups available to its users. Remember that your comments and posts become publicly available, and we urge you to exercise discretion when submitting such content.

Our websites may contain links to other websites. Arcmage does not control and is not responsible for the information collected by websites that can be reached through links from our websites. If you have questions about the data collection procedures of linked websites, please contact the organizations that operate those websites directly.

CHILDREN’S ONLINE PRIVACY

Arcmage products and services are not directed to children and Arcmage does not knowingly collect online personal data from children under the age of 16. If you are a parent or guardian of a minor under the age of 16 and believe that he or she has disclosed personal data to us, please contact us at admin@arcmage.org.

CHANGES TO THIS PRIVACY STATEMENT

Arcmage reserves the right to make corrections, changes or amendments to this Privacy Statement at any time. The revised Privacy Statement will be posted on this website. A notice will be posted on our homepage for 30 days whenever this Privacy Statement is changed in a material way, and the date of last update will be indicated at the top of the Privacy Statement. If you do not refuse the changes in writing within that notice period and you continue to use our websites, we consider that you have read and understand the Privacy Statement as changed, including with respect to personal data provided to us prior to the changes in the Privacy Statement. We encourage you to periodically review this Privacy Statement for any changes or updates.

EEA DATA PROTECTION AUTHORITY

If you are a resident of the European Economic Area and wish to raise a concern about our use of your personal data, you may direct questions or complaints at:

Nico Goeminne
admin@arcmage.org.

Alternatively, you may contact your local supervisory authority.